frequently asked questions
Our FAQ covers the most common questions about entertainment logistics, touring support, and event transportation. Find quick answers about our services, process, and how Janco keeps productions moving across North America.
Who provides concert trucking services for tours?
Janco is a specialized trucking and touring logistics provider with over 50 years of experience moving live events across North America.
What is included in entertainment event support?
Our event support includes a staff of industry professionals with decades of experience to ensure your production is in good hands. Janco will help coordinate your equipment transportation and on-site logistics.
How much does entertainment logistics cost?
Rates are based on days of service and routing. Quotes are transparent and all-inclusive.
where can I find live event logistics support?
Janco provides logistics for concerts, theater, festivals, and corporate events across the U.S. and Canada.
How secure is your equipment storage?
Janco provides unmarked production-ready trailers equipped with GPS tracking systems.
Do you offer short- and long-term storage options?
Yes, Janco can provide a variety of storage options to suit your needs.
What info do you need for a quote?
To get started on a quote, please provide your itinerary/routing, truck count, and initial equipment vendor locations. Click here to access our quote form.
How far in advance should we book?
It's always ideal to book as early as possible. However, Janco has the ability to provide service on short-notice if the need arises.
Do you carry insurance for cargo and liability?
Janco carries highly-rated cargo and liability insurance coverage. A Certificate of Insurance can be provided on request.
Do you offer custom logistics solutions?
Yes—Janco builds custom solutions that combine touring logistics, event support, spot moves, and equipment storage for complex productions.
What’s included in touring logistics?
Services cover routing, permitting, safe equipment transport, venue coordination, and detailed scheduling to keep productions on time.
Do you provide on-site coordination for events?
Yes, our team works directly with production managers and venues to ensure event logistics run smoothly.
What are spot moves in entertainment logistics?
Spot moves are single-event or short-term trucking solutions, perfect for one-off shows or last-minute needs.
How quickly can you deploy spot moves?
Often same day or next day depending on route and availability. Janco specializes in rapid response trucking for entertainment productions.
Is gear staged and tour-ready from storage?
Yes, Janco uses a network of secure trailer storage yards to stage trailers in an optimal location for your next event.
Where does Janco operate?
Janco operates throughout the U.S. and Canada with hubs in New York, Los Angeles, Nashville, Atlanta, Dallas, and Chicago.
Are your drivers experienced in live entertainment transportation?
Yes, our drivers are well-versed in event logistics and will become an invaluable part of your operation.
Do you handle permits and compliance?
Yes—Janco secures required travel and weight permits and aligns with venue and DOT regulations.
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