Help shape the future of touring logistics

An Open Letter from Matt & Heidi Rosenthal

“My wife and I are proud to carry on what our family started three generations ago. As we open the next chapter in our 50-year story, we’re asking our industry partners to help shape the future of entertainment logistics. Your insight doesn’t just inform us, it helps drive real efficiency across the ever evolving cycle of touring logistics. together, we can enhance our services so that crews, clients and production teams will have the best experiences as possible. ”

Matt Pitek Rosenthal, 3rd Generation Owner & Operator, Janco LTD mpitek@jancoltd.com

the road is changing. help guide us where we go next.

Thanks for taking a moment to share your thoughts. These quick questions help us understand what’s really happening out there and how we can keep improviing tours across North America. It takes less than 30 seconds and every response helps guide real improvement in our fleet, systems, and service.

🛣️ What’s been the biggest challenge on recent tours?

Identifies operational pain points; informs service messaging and training.

🤝 What matters most to you in a transport partner?

Tells us what customers really value when choosing a vendor.

🔮 What do you think the industry should focus on improving next?

Tells us what customers really value when choosing a vendor.

🔮 As the industry evolves, which areas do you think tour logistics companies should be expanding into?

Expanding verticals and partnerships to achieve better service.

💬 What’s one thing that would make your next tour easier?

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Only if you’d like to receive the summary insights once they’re compiled — no spam.